Carrier Compliance Review

LoadDash SMS Notifications

Official booking flow preview for SMS consent

This page shows where and how LoadDash customers can optionally consent to receive transactional SMS updates during booking. Customers complete booking without checking the SMS box and receive email and in-app updates instead.

Reviewer Summary

Business Verification

Step 3 of 6

Pickup Location

✓ Valid phone number
Optional. Customers can continue without SMS.

What Step 3 Shows

  • Step 3 displays the optional SMS consent checkbox used in the live booking flow.
  • The checkbox is unchecked by default.
  • Customers can continue past Step 3 and complete booking without checking the box.
  • If the box stays unchecked, LoadDash uses email and in-app updates and does not send SMS.

Exact Checkbox Copy (Live)

Optional: Text me booking confirmations, pickup reminders, Hauler status updates, waitlist alerts, and service updates from LoadDash Services LLC. Message frequency varies by booking activity. Message and data rates may apply. Reply STOP to opt out or HELP for help. SMS consent is not required to book service.

Transactional Message Types

  • Booking confirmations
  • Pickup reminders
  • Hauler status updates
  • Waitlist alerts
  • Service completion notices

Messages are transactional only. LoadDash does not send marketing or promotional SMS.

SMS Compliance Details

Support and Legal